We at SSRGSonline.com are committed to provide best quality products to our customers.
Before packing our quality staff ensures that the product that you will receive is free from any defect and best in quality.
However in case of any damages during transit or some defect in product when you received from SSRGSonline.com, You can send us back that product in its original condition with all the accessories if any within 7 days. We will refund 75% and rest 25% is payment processing & other misc. charges as per below return policy.
• Buyer need Ist to contact us through Contact Us page on web site before return back any product. Buyer will inform us the reason of return of product. If you will return the product without intimate us then we will not be responsible for any refund.
• The refunds will not exceed the actual value of the goods.
• We will refund 75% of product value (25% will be Order Processing & other misc. charges.)
• Net Banking/Credit card/ Debit card refund is done back to the same channel.
• We will not refund the custom duties, taxes & other charges if applicable, or paid by you at time of receiving the goods.
• In case of orders with free shipping then shipping cost would be deducted from the refund.
• SSRGS will not be responsible for refund the money which you have paid for shipping to send the product back. Buyer need to bare the shipping cost & others charges if any while returning the products.
• Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same. In case of product return.
• We will issue refund once we received the product back at our office.
• Refund will take time to reflect in Buyer’s account around 4 to 5 working days as per bank rules and regulation.
• We do not accept any returns after 7 days of receiving the shipment at your door.
No returns shall be accepted due to below reasons.
- Color and Description Discrepancy
- All the product specifications on website including color are approximate values, but closest to reality.
While we strive to be accurate in showing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. SSRGSonline.com believes that every Buyer is absolutely aware as above said when he is placing the order.